MISUMI Response to COVID-19

Orders are still being shipped. We’re utilizing our expansive global supply chain to ensure orders are being fulfilled in a timely manner.

Our service team is here to help. Amidst all the changes happening, our customer service team is here to help with questions and provide updates on shipments and order status. We are doing our best to keep our customers informed with the latest updates.

Engineering support. We know business isn’t stopping for many of our customers and we’re here to support you through your projects. Our engineers are still available to answer technical questions and provide product assistance over the phone and online.

1. Symptoms can look similar to the flu.

2. It’s primarily transmitted through droplets, and thought to be most contagious when an individual is symptomatic.

3. Certain individuals may be at greater risk for serious illness.

4. Protect yourself and your family.

5. Know what to do if you’re sick!

Information provided by: Northwesten Medicine

Dear Valued Customer,

The coronavirus COVID-19 pandemic is an unprecedented global event. In order to slow the virus, some states have begun to issue orders to limit business activities and request non-essential employees to stay at home. We support these initiatives, but as a supplier into critical manufacturing industries, MISUMI is classified as an essential business and will continue its operations. We are taking necessary measures to protect the health and safety of our employees, but we are also committed to minimizing the impact on our customers and the vital industries they serve.

The MISUMI management team is meeting on a daily basis to review changes in the global situation in order to take proactive action to mitigate the impact to our customers. Our global network of manufacturing facilities and distribution centers give us the flexibility to adjust our supply chain to provide the best possible lead times under the current circumstances. Lead times are being updated daily on our website to reflect the most accurate information, and MISUMI is proactively communicating to customers if an order is impacted.

The MISUMI business model is founded on the principle of Quality, Cost, and Time, or QCT. It is our mission to minimize the total cost of ownership, while providing quick, reliable lead times, without compromising on quality. We are committed to continuing to deliver on that promise, even during these challenging times.

Thank you for your trust in MISUMI as a strategic business partner.


Nobu Ashida
President, MISUMI USA, Inc.

Your Health In Your Hands
Importance of Hand Hygiene

When should you wash your hands?

  • Before and after preparing or eating food
  • Before and after having physical contact with someone who is sick
  • Before and after treating a wound (on yourself or someone else)
  • After coughing, blowing your nose or sneezing
  • After using the toilet
  • After touching or feeding an animal, their food or their waste
  • After touching garbage
  • After cleaning up after a child’s bodily functions
  • After using public transportation

Information provided by: Northwesten Medicine