Help with your eProcurement inquiry

Q: How can I get a tracking number for my shipment?

To find your tracking number, log into the MISUMI site and click on My Quote/Order History on the top right corner of the homepage, and then click on Search. Once you've found your order, click on Show Details. The shipping link will be next to the part number.

Q: What Digital Platforms does MISUMI support?

MISUMI supports the industry leading eProcurement software including Coupa, SAP, SciQuest, JDE, and Ariba. To learn more, please click here.

Q: What types of Transactions does MISUMI support?

• 850 Purchase Order
• 855 Purchase Order Acknowledgement
• 856 Ship Notice
• 810 Invoice
• 840 Request for Quote
• 843 Response to Request for Quotation
• 865 Purchase Order Change Acknowledgement

To learn more, please click here.

Q: Who do I reach out to to discuss implementations?

Contacts for eProcurement Implementations are:
Jeff Perkins | Jperkins@misumiusa.com | 847-843-9105 x 208
Rick Green | Rgreen@misumiusa.com | 847-843-9105 x 231

Q: What is the timeline for Implementation?

Our standard window from scoping to "Go-Live" is 4-6 weeks, depending on the level of engagement. Timelines can be flexible depending on the circumstances and requirements.

Q: Is there a cost for implementation?

For a standard implementation, MISUMI will implement at no cost. However, MISUMI does reserve the right to offset additional costs through fees, revised discount structures, etc.

Still need help? We're here for you!