Help with invoices or payments

Q: What payment methods are available?

The below payment methods can be used:

  • Company Check
  • Wire Transfer
  • Credit Card:

• Visa®
• Mastercard®
• American Express® 

Q: For questions or copies of: Invoices, Statements, Credit Card Receipts or Packing lists?

E-mail or contact Credit & AR at AR@misumiusa.com or (800) 681-7475 X3, then prompt X1 (for AR)

Q: How can I get a refund?

E-mail or contact Credit & AR at AR@misumiusa.com or (800) 681-7475 X3, then prompt X1 (for AR)

Q: How can I get a Proof of delivery?

Refer to tracking # in body of invoice.
Go to carrier website for UPS and FedEX. Select 'tracking', enter tracking #, search.
Other carriers: Send request to AR@misumiusa.com or contact Credit & AR at (800) 681-7475 X3, then prompt X1 (for AR)

Q: How can I get packing list? How can I get refund?

E-mail or contact Credit & AR at AR@misumiusa.com or (800) 681-7475 X3, then prompt X1 (for AR)

Q: How can I send Tax exempt certificate?

Send to: Tax@misumiusa.com or contact Credit & AR at AR@misumiusa.com or (800) 681-7475 X3, then prompt X1 (for AR)

Q: Where do I send my payment?

US customer: (checks)
MISUMI USA, Inc
26797 Network Place
Chicago, IL 60673-1267

Overnight Courier checks:
JP Morgan Chase
131 S Dearborn, 6th Floor
Chicago, IL 60603
Attn: MISUMI USA Inc. 26797
(312)732-6414

ACH / EFT
Bank Name: JP Morgan Chase Bank
Bank Address: 1 Chase Plaza
Chicago, IL 60670
Account Number: 000005330397383
ABA (routing) Number: 071000013

Fedwire & Int'l wires
Bank Name: JP Morgan Chase Bank
Bank Address: 1 Chase Plaza
Chicago, IL 60670
Account Number:000005330397383
ABA (routing) Number: 021000021
Swift Code: CHASUS33 (International Wires only)

 

Canada customer: (Checks must be in U.S. currency)
MISUMI USA, Inc
PO Box 15001
Station A
Toronto, ON M5W 1C1

Overnight Courier checks:
JPMorgan Chase Lockbox Processing
MISUMI USA – Box 15001
Toronto Dominion Center
66 Wellington Street West, Suite 4500
Toronto, Ontario M5K 1E7
Canada

ACH / EFT
JP Morgan Chase Bank, N.A.
Toronto Branch Bank No.270 - Transit No. 0012
66 Wellington Street West
Toronto, Ontario M5K 1E7
Canada

Beneficiary Account # 4673473210
Beneficiary name: MISUMI USA Inc.
1475 Woodfield Rd Ste. 1300
Schaumburg, IL 60173

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