3D previews are not displayed
Internet Explorer (Installation of ActiveX control)
To display preview of the selected parts, ActiveX control must be installed in your browser.
1If ActiveX is not installed in your browser
when a component is selected, a dialog appears beneath the toolbar with the message "This site might require the following ActiveX control:…"
Click the dialog beneath toolbar to install "ActiveX control"
* In the case ActiveX control is not installed properly
In Internet Explorer, click Internet Options on the Tools menu. Click the Security tab.
Click Internet, and then click Custom Level button to open the Active X settings
Check "Prompt" or "Enable" for "Download signed ActiveX controls:"
Restore original settings when ActiveX is installed successfully.
To obtain the web viewer for manual installation please visit www.partsolutions.com/webviewer
Firefox (Installation of Java)
To display preview of the selected parts, JAVA must be installed in your browser.
See below for installation process of JAVAConfirmation/Install