3D previews are not displayed

Automation Components

In the case of Internet Explorer
(To display preview of the selected parts, ActiveX control must be installed in your browser.)

1If ActiveX is not installed in your browser

when a component is selected, a dialog appears beneath the toolbar with the message "This site might require the following ActiveX control:…"
Click the dialog beneath toolbar to install "ActiveX control"

2Click "Install"

* In the case ActiveX control is not installed properly

In Internet Explorer, click Internet Options on the Tools menu. Click the Security tab.
Click Internet, and then click Custom Level button to open the Active X settings
Check "Prompt" or "Enable" for "Download signed ActiveX controls:"
Restore original settings when ActiveX is installed successfully.


Manual install

To obtain the web viewer for manual installation please visit www.partsolutions.com/webviewer

In the case of Firefox (Installation of Java)

To display preview of the selected parts, JAVA must be installed in your browser.
See below for installation process of JAVAConfirmation/Install

Press Die / Mold (Dayton brand)

In the case of Internet Explorer

1On your computer, open Internet Explorer

2At the top right, click Tools and then Internet Options.

3Click [Advanced] tab, and under [Accelerated Graphics], Check [Use software rendering instead of GPU rendering]

4 Click [Apply] and [OK].

In the case of Chrome

1On your computer, open Chrome.

2At the top right, click More and then Settings.

3At the bottom, click Advanced

4Turn Use hardware acceleration when available on.
Restart Chrome to apply the changes.

In the case of Firefox

1On your computer, open Firefox

2Click Options on the menu dropdown

3Under Performance, check the box Use recommended performance settings